Return Policy

Last Updated On August 13, 2019

Returns

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.

Return Process

To return an item, please email customer service at info@marianna.ca to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Marianna Naturals Corp.
79B Brunswick Boulevard, Dollard Des Ormeaux, H9B-2J5
Canada

Phone : (800) 971-2200
Email : info@marianna.ca

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

Refunds

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

Exceptions

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 
Please Note : You can return unopened items in the original packaging only.

Questions

If you have any questions concerning our return policy, please contact us at:
Phone : (800) 971-2200
Email : info@marianna.ca

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